Customer Service

Service Support

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Service Items

① Design of mold drawings.

② Design of product drawings.

③ Mold Injection Molding Analysis - Mold Flow Analysis.

④ Save mold design and mold 2D drawings for five years.

⑤ The part number will be marked on the 2D mold diagram for customers to quickly query and customize damaged parts.

⑥ The same or similar components on the mold will be uniformly designed in size for interchangeability.

⑦ As a supplier of molds, we will promptly meet the needs of our customers.


Pre-sale Service

We provide 24-hour online service and will promptly assist you upon receiving your inquiry. We will analyze your product and provide corresponding pricing solutions.


In-sale Service

We will conduct a mold flow analysis on each set of molds and provide the analysis report to the customer. After the processing of each component is completed, we will conduct quality inspection to ensure the qualification of each component.


After-sale Service

Before the mold is shipped to your factory, if you need it, we can assign an engineer to come and debug it, or you can arrange personnel to Zhonglian for training and learning on mold debugging and maintenance. We will also provide vulnerable parts for customers to replace.


Quality Assurance Service

① Mold warranty for 1 year; ② The lifespan of the mold is above 500000 to 1 million mold cycles; ③ Support lifelong technical services.


Injection Molding Service

As a good mold supplier, we not only provide molds, but also offer turnkey production line services.


Global Service

We have an experienced engineering service team and support global services.

We can provide professional layout planning for injection molding workshops, including water, gas, circuit layout, auxiliary machinery, and crane recommendations... You can get a complete injection molding workshop planning plan in the shortest possible time to start the construction of the workshop. We support on-site installation and debugging to ensure the stable operation of the mold.